When is technology not Fast+Simple?

I stood in the pouring rain on tuesday evening at the railway station car park waiting to pay for ticket. Nothing unusual about that other than the fact that 2 weeks ago I wouldn't have had to do it - stand in the rain that is. In their infinte wisdom, GNER have installed new paystations. All three of these are positioned low for disabled use with keypads and screens angled so that 99% of people have to bend right down to see where the card goes and read the screen. Of course, there should be disabled access machines but do we need 3? Probably, since there's a good chance that 2 will be frequently out of order.

As a result of this and the PIN checking process, the average time to pay for your car park ticket has doubled and the receipt is now the length of one you're likely to get at Tescos the week before Christmas so they quickly fill up your wallet (when the machine hasn't run out of paper that is).

Ok, so I sound like a grumpy old man. Well, call me that if you wish but I just thought technology should be here to make our lives easier. Barclays are introducing their new OnePulse card for cashless transactions of £10 - simply wave the card. GNER have introduced new chip and PIN machines to make paying £10 harder and slower.

Who's getting it right??