Are you your company's Chief Customer Officer - if so then breakfast with us on March 21

Are you the CCO? WOT????

Well a CCO is a "chief customer officer" - the person who screams, scratches, bites and kicks the company to make it better for the customer. The one who "stops dumb things happening to customers" !! You may have a rich seam of them in your business or be a lone star

Of course given our mission of "how do we stop doing dumb things to customers" we are mad keen to meet and help as many CCOs as possible.

So two things are in train and we'd love your input (email me on peter.massey@budd.uk.com)

1) March 21st is a directors' breakfast seminar being jointly hosted with the heroic CCO Darren Cornish from Norwich Union. It will be a couple of short blasts on the horn from Darren and I, then facilitated discussion of what it takes to get your organisation acting on all the wonderful feedback customers give ( expletives deletives or whatever !)

2) Our 2007 4th annual Fast+Simple survey will be kicking off shortly and we're looking for chief customer officers and their CEOs to interview

Elect yourself to the role of CCO and get yourself a seat at the table !