Saving on the Xmas cards

Just a quick thank you to all of you who didn't notice we were scrooge like with the Xmas cards (again !) . We gave the money to a charity called Odyssey www.odyssey.org.uk which "enhances the quality of life for people with cancer through imaginative programmes of challenging and dramatic activities using the outdoors".

Hope your mission statement is as useful as theirs...if not change it! If you can't change the world, get another mission...well, 23rd January is supposed to be the most depressing day of the year.

Seriously, some mission statements can, at best, be called fatuous..... They don't need to be. Look hard at what turns your people on, what changes their world, where the stretch is. Does your mission do it for them?

Our mission? Thought you'd ask that: "How do we stop doing dumb things to our customers and people?" We've been at it a while now - hard yards, but inspiring stuff !